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FREE
DELIVERY
ON ORDERS
OVER
£50.00
(UK ONLY)
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Home > Terms and Conditions
Terms & Conditions
Ordering & Payment
Mega Party Supplies accepts orders online, by telephone or by email.
Please order online or call our order line on 023 9281 7897 or email sales@megapartysupplies.co.uk with the details of the items you would like to order.
Methods of Payment
Mega Party Supplies accept the following payment methods:
Paypal, Cash or Postal Order
All payments must be made in pounds sterling.
Refund Policy
If you wish to cancel your order please contact us immediately. If your order has been
despatched , you have 14 working days from the date on your receipt to return the goods in
an unused and re-saleable condition, in their original packaging. Please note that Mega Party Supplies
do not refund any charges incurred for postage and packing.
Damaged Goods
If your goods are faulty, as long as the goods are returned in their original packaging and
undamaged we will refund your product cost or replace the goods.
All defects and returns must be notified to us in writing or by email and the goods
must be returned within 14 days of your receipt. We will make the refund once the goods
and a copy of the original receipt have been returned to us. This is not intended to
affect your statutory rights.
Non-Stock Items
If you have ordered an item, currently out of stock, we will contact you. You will have the
choice to cancel your order, place a back order or choose an alternative.
Privacy Notice
To fill your order we have to collect information from you such as your name and address. The name and
address data is retained by us and stored in accordance with the Data Protection Law. We need
this information to fulfil our obligation to you and we keep the information so that we might use it
to contact you again about goods and services that we offer and that might be of interest to you.
We guarantee that we will never release any information you entrust to us to any other party for any
reason unless the Law mandates us to do so. We also guarantee to never trade or sell any customer
data to any other parties for any other reason.
If you ever want to know what information we have about you all you have to do is ask us. If you
do not want us to retain information then tell us and then we will destroy it. In the
absence of instructions we will assume that you authorise us to retain data solely for our own use as
oulined above.
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